The short answer: "luxury" is a word about setting and comfort, not a guarantee of what clinical services are actually bundled into the price. The ten questions below help you get a written, itemized answer instead of a general impression, covering accommodation, medical care, therapies, transportation, and what happens after you leave. This article is educational and is not medical advice; it will not tell you which program or therapy is right for you.
The word "luxury" gets applied unevenly across the treatment industry, sometimes describing genuinely private, well-staffed residential care and sometimes describing little more than upscale furnishings layered onto a standard group program. Because there is no formal certification that governs the word, the only reliable way to know what you're actually paying for is to ask for specifics and get them in writing before you commit. A published price without an itemized breakdown tells you almost nothing about what a week of care will actually include.
It also helps to think about inclusions in two separate categories: things that affect comfort, like room type and food, and things that affect clinical outcomes, like physician hours and the number of individual sessions per week. A program can be genuinely luxurious in the first category while being thin in the second, or vice versa. Knowing which category matters most to you — and asking pointed questions in that category specifically — will get you a more useful answer than a general question like "what's included."
1–3: Accommodation, Meals, and Baseline Access
1. Is accommodation private, shared, or a mix depending on the program tier? Ask exactly what type of room or villa is included in your quoted price and whether upgrades exist. "Luxury" is used loosely across the industry, so a description in writing matters more than the word itself.
2. Are meals included, and are dietary needs accommodated at no extra cost? Ask whether meal plans are customizable for allergies, medical restrictions, or personal preference, and whether that flexibility is included or an additional charge.
3. How many individual clinical hours are included per week? This is one of the most important questions to ask, since it separates a program built around one-on-one sessions from one built mostly around group activity with occasional individual check-ins.
A useful follow-up is to ask who actually delivers those individual hours — a physician, a licensed therapist, or a wellness coach — since the title of the person conducting a session says a lot about what kind of work it can cover. It's also reasonable to ask whether the number of individual hours is fixed regardless of need, or whether it can flex upward if your clinical team determines you would benefit from more one-to-one time in a given week. A rigid number suggests a program built around efficiency; a number that can adjust suggests one built around the individual client.
4–6: Medical Care, Therapies, and the Treatment Protocol
4. Is physician time included, and how much? Ask how many physician consultations are built into the program and whether additional consultations, if needed, cost extra. This matters most for anyone with an existing medical condition or prescribed medication.
5. What is the medication policy, and is any medication management included? No program should ask you to stop a prescribed medication before arrival, and any change should involve a physician. For medications like benzodiazepines, any reduction should be gradual and medically supervised rather than abrupt, as described in the FDA's boxed warning update on benzodiazepines.
6. Which specific therapies are included versus offered as paid add-ons? Ask for a named list. Programs built around a defined structure, such as our Pouyan Method™, should be able to describe which therapies are core to every stay and which are optional extras.
It's worth asking this question twice in different ways: once as "what's included" and again as "what would I likely end up paying extra for based on people with a similar situation to mine." Programs sometimes describe a long list of included therapies while, in practice, most clients end up adding several optional items to address their specific needs. Getting an honest estimate of a typical total cost, not just the base price, avoids an unpleasant surprise partway through your stay.
Ask, too, how a specific therapy is chosen for you within the core list. A program with genuine individualization can explain why a particular therapy was assigned based on your intake findings, rather than applying the identical bundle of modalities to every client regardless of their history or goals.
7–8: Logistics and Companion Considerations
7. Are airport transfers, in-country transportation, and excursions included? Ask what is arranged for you versus what you are expected to book yourself, particularly for arrival and departure logistics.
8. What is included if a family member or companion travels with you? Ask whether companion accommodation, meals, and any orientation sessions are part of the quoted price or a separate line item, since this can change the total cost considerably.
If a companion will be present for part or all of your stay, ask whether they have any role in your program — such as a family orientation call, a joint session near the end of your stay, or simply separate accommodation with no clinical involvement at all. Some programs structure companion time thoughtfully as part of the overall plan; others treat a companion purely as a logistics question. Knowing which applies will help set expectations for everyone traveling with you.
9–10: Aftercare and the Full Written Quote
9. What aftercare or follow-up contact is included after discharge? Ask how many follow-up calls or check-ins are included, over what period, and who provides them. A program that goes quiet after checkout has effectively answered the question.
10. Can you get a single written document listing everything included and everything billed separately? This is the most useful question of all. Compare that written quote against the published programs and pricing of any other program you are considering.
When comparing that written quote across programs, look past the bottom-line number and check whether the categories line up. One program's "all-inclusive" price might already fold in physician time and named therapies, while another's lower headline price excludes those same items and adds them back as extras later. The only way to know you're comparing like with like is to ask both programs to itemize the same list of categories: accommodation, meals, physician hours, individual sessions, named therapies, transfers, companion costs, and aftercare.
A Short Checklist Before You Book
- Written description of accommodation type and any upgrade options
- Meal plan flexibility for allergies or medical needs
- Number of individual clinical hours included per week
- Physician time included, and cost of additional consultations
- Written medication policy, with no instruction to stop anything before arrival
- Named list of core therapies versus paid add-ons
- Transportation and companion-accommodation inclusions
- Defined aftercare period and contact points
It's also worth asking how a program handles requests to change your plan mid-stay if something included isn't working for you — for example, swapping one therapy for another within the same included bundle, or adjusting the balance between individual and group time. A program with flexible, well-documented inclusions can usually accommodate reasonable adjustments without treating every change as a new, separately billed request. One that cannot may be operating on a rigid template regardless of how it is marketed.
Finally, keep a record of every answer you receive, ideally in writing over email rather than only a verbal call, and date it. Programs update their offerings, and an answer given six months before your stay may not reflect what's actually available when you arrive. Confirming the written inclusions again shortly before your arrival date is a reasonable, low-effort way to avoid last-minute surprises.
A program willing to give you all of this in writing is telling you something about how it operates. To understand the broader picture, read what a luxury rehab program actually includes or speak with our team through the contact page.
Educational content only. This article does not diagnose, treat, or replace care from a licensed physician, and nothing here is a promise of any particular outcome. Never start, stop, or change a prescribed medication without medical supervision.
